Navigating the Impacts of Digitalization on Construction Project Management and Field Operations

Abstract: This study investigates the impact of technology adoption on project management and field crew competencies in construction firms. A survey of 96 U.S. construction firms identified four clusters based on technology adoption patterns: Traditional Low-Tech, Selective Adopters, High-Tech Innovators, and Medium-Sized High-Tech firms. Firms with higher technology adoption performed better in project management areas like stakeholder relations, planning, and product acceptance, while field crew competencies remained consistent across clusters. These findings show the advantages of strategic digital integration and emphasize areas for addressing adoption barriers, providing practical guidance for firms navigating digital transformation.